As part of the development of Ausgrid's 2024-2029 regulatory submission, two randomly selected customer panels deliberated over a collective 10 full days. The panels, facilitated by MosaicLab and Gauge Consulting, considered how Ausgrid should look to the future while remaining fair to customers today. Ausgrid's three-year engagement process allowed customers to influence what Ausgrid spends customers money on, giving them a rare insight and influence over the cost of electricity, an issue that directly impacts the lives of everyday people.
We’re feeling energised as we zoom through the first month of the new year. That’s because we can see what’s ahead, and we’re excited about the possibilities. Are you ready to set sail with us? We’re celebrating what’s been achieved in partnership with people just like you so far, while setting our sights on facilitating more important conversations in more places and having even more positive impact on more communities. We’re ready to embrace where engagement and deliberation are going, are you?
A message of thanks to you - our clients, participants, partners and friends - and hope for what’s ahead. As we head towards the end of a big year of big conversations, our team shares what they’re grateful for, their biggest highlight of 2023 and what’s really lighting them up when they think forward to the new year ahead.
Meet the newest additions to the MosaicLab team: Belinda Lowing and Fox Gillen. Both Belinda and Fox have long career histories that span across interesting and complex roles that have included facilitation and engagement in many forms. Learn more about these two and gain some insights into who they REALLY are through their answers to our fast five questions!
Ever wondered what makes our facilitators tick? Meet the newest additions to the MosaicLab team: Jody Kingston and Aaron Bosch. Both Aaron and Jody have fascinating, diverse backgrounds and have come to MosaicLab and facilitation via interesting pathways. Find out what they love about their work, what impact they hope to have and how they answered a list of fun and probing questions that we like to call The Telling Top 10...
2022 was the year of the big MosaicLab book. Copies of 'Facilitating Deliberation – A Practical Guide' have sold around the world and the positive feedback has us feeling equal parts humbled and ecstatic! Stuck for a gift for that hard-to-buy-for person in your life? Digital and print copies are available now.
New year, new skills, fresh insights from the experts: and it won’t cost you a cent. Get ready to be rewarded and inspired in 2023, with free monthly learning and connection opportunities for engagement and facilitation professionals. MosaicLab’s Lunch and Learn webinar series goes to the next level in 2023.
Need a break from the holiday hectics? Take some ‘me time’ and set up your 2023 for success with one of MosaicLab’s online, beginner short courses. Learn the art of facilitation, the seven steps to simple engagement planning, how to deliver a successful deliberative engagement process and how to handle high emotion and outrage in groups. Boost your toolkit and learn from specialist trainers with this easy, valuable learning.
Keeping up with all the technical language used in the world of ‘deliberative democracy’ can be tough, so we have created a dictionary to define and unpack these terms. We hope that it launches a central reference hub for terminology across the sector, and that this helps bring some clarity to new and old enthusiasts of the field. We plan on building the dictionary with input from you. Download the first edition for free and let us know which words should be added.
Deliberative democracy processes like citizens’ assemblies and mini-publics are bringing a welcome dose of thoughtful consideration to some of the world’s most challenging and divisive issues. Go on a trip around the globe with us in this blog post as we highlight some great examples and share some fascinating data from the OECD’s Catching the Deliberative Wave research.
The MosaicLab team enjoyed three days of stimulating discussion, catching up with old engagement friends and making new ones plus a bit of dancing and spinning the prize wheel at the recent IAP2 Australasia conference in Melbourne. We were humbled to take home two awards and one highly commended mention at this year’s Core Values Awards.
MosaicLab’s all-time deliberative democracy pre- and post-participant survey results from 2017 to 2022 have been analysed to reveal what impact this work has on people’s knowledge, their involvement in public affairs and their trust in the auspicing organisations who take this plunge. We are excited to share these results with everyone as we continue to learn, adapt and explore what genuine, high-influence engagement can achieve.
