our people


We're a team of experienced engagement practitioners and skilled facilitators. We specialise in designing and facilitating high influence and deliberative engagement processes.

MosaicLab is led by three co-founders with strongly aligned values and specialist skills in facilitation, process design and deliberative engagement.  As a collective, we share a strong passion for learning about, delivering and advocating for best practice, effective engagement. 

We deliver both small and large scale projects, and partner with a trusted selection of specialist providers.  This enhances our capacity to deliver tailored engagement and facilitation services of all shapes and sizes.

MosaicLab has enabled me to utilise and build on my skills and experiences and help further the practice of engagement for others.
— Nicole Hunter, Co-founder MosaicLab


An experienced facilitator specialising in deliberative engagement, strategic planning, negotiation and risk communication, Nicole has extensive experience working with highly charged issues and emotional stakeholders on all fronts.   Known for her collaborative, efficient approach, she excels in co-designing effective processes. 

Nicole has a Bachelor of Agricultural Science (Hons) and a Certificate in Dialogue, Deliberation and Public Engagement (University of Sydney).  She has 20 years’ experience working across government and private sector projects.

Prior to co-founding MosaicLab, Nicole designed and delivered many successful engagement processes such as the G21 Regional Growth Plan, Corangamite  Regional Catchment Strategy and the CFA's Community Engagement Framework ('Connecting with Communities') and worked on a range of projects such as the Post Alpine Fires Community Engagement Strategy (DSE 2004) and the Cranbourne landfill methane leak (EPA Victoria 2008).  

Nicole is committed to finding collaborative solutions to complex problems through deliberation and dialogue and believes that everyday people can do amazing things given adequate time and information. Inspired by participant transformations, she enjoys seeing groups make bold and robust decisions.

Learn more about Nicole here.
MosaicLab is an opportunity to harness my enthusiasm for public participation in a way that will continue to challenge my own personal and professional development.
— Keith Greaves, Co-founder MosaicLab


Keith trained as a Science in Society Facilitator (Bed Technology, MSc Communications – University of London) and spent 12 years with the Science Museum in London connecting scientists and the public through dynamic conversations around big dilemmas in our society.

The role allowed Keith to spend time in countries such as Azerbaijan and Syria where Keith observed first-hand how everyday people can rise to face real life challenges.  These experiences further embedded his belief in taking a relaxed approach to conversations around big topics.

Since moving to Melbourne in 2008, Keith has worked on a wide range of complex stakeholder engagement projects across a number of industries including tourism, sustainability, culture, sport, community infrastructure, science and education.

Keith specialises in facilitation, strategic stakeholder planning, implementation and engagement and is dedicated to the active promotion of IAP2 values and practices.  He is a former IAP2 Australasia board member and a current IAP2 licenced trainer.

Keen to see a culture of better practice in our society, Keith is driven to share knowledge and learnings, giving back to the field that he loves.

Learn more about Keith here.
MosaicLab is a platform for continuous learning and sharing these learnings with others - ultimately contributing to quality and meaningful engagement becoming the norm in decision-making.
— Kimbra White, Co-founder MosaicLab


Kimbra is a highly regarded, award-winning facilitator.  She has planned and delivered a wide range of participation processes: large and small, easy and hard, and at times with high levels of outrage and emotion.   She has worked extensively across state, regional and local government engagement projects, gaining skills across broad range of areas including deliberative projects, contentious issues, policy development and community planning.  

A former president and board member of IAP2 Australasia and former board member of the IAP2 International Federation, Kimbra is known for her responsive, flexible and friendly approach.  She consistently exceeds client expectations and always invests in outcomes.

Kimbra has a Bachelor of Economics, Bachelor of Arts (Hons), Graduate Diploma in Urban Planning and a Masters in Business Administration.   She commenced her career as an urban planner for Hobart City Council, and has worked for the NSW Department of Planning, the Western Sydney Regional Organisation of Councils, the Outer Eastern Municipalities Association in Melbourne and Business East, the economic development board for Melbourne’s eastern region where she was the Executive Director.  

Passionate about involving communities in decisions that affect their lives, Kimbra cares about having conversations that matter and believes that every meeting can always be a better meeting.

Learn more about Kimbra here.



Prior to joining MosaicLab, Kate worked in the community and stakeholder engagement field for 15 years.  She has been an adviser and facilitator for state and local government including the former Victorian Department of Sustainability and Environment and the City of Melbourne.

Kate has designed and facilitated processes around highly emotive, complex and contentious topics, such as bushfire response and recovery, climate change, public land conflicts, disaster recovery, resilience policy, urban design, planning and renewal projects and large scale policy development.

Two notable examples of successful community engagement processes that Kate has designed and delivered include City of Melbourne’s 10-Year Financial Plan and Future Melbourne 2026

A current IAP2 board member, Kate is also a LEGO® SERIOUS PLAY® facilitator who is passionate about innovative approaches to engagement.



Jane has worked in diverse communication, brand management and community engagement roles across government, not for profit and private sectors.  She has designed and delivered strategies and processes around a variety of topics ranging from infrastructure and strategic planning to environmental education and customer service.

Jane has a Bachelor of Arts (Media and Communication) majoring in Public Relations and Journalism, and specialist training in facilitation and IAP2 engagement practices. She has experience in working with outrage and emotion, and the ability to build effective, strategic communication and engagement approaches around sensitive and complex issues.  

Jane enjoys discovering new technologies and digital tools, and specialises in developing communication strategies and content that supports and enhances engagement outcomes.



Rachael joined the MosaicLab team in 2017 to pursue her interest in community engagement.   She enjoys being part of effective, high-influence and deliberative engagement processes and is excited about how these processes can shape organisations, issues and decisions.  

Rachael is passionate about ensuring that people from all walks of life have opportunities to be part of decisions that impact them.  She enjoys working across a variety of projects, sectors and industries, and has previously held communication and engagement roles in government and not-for-profit sectors. 

Rachael holds a Bachelor of Arts majoring in Public Relations and a Bachelor of Commerce majoring in Marketing. She has also completed the IAP2 Australiasia Certificate in Engagement and is a highly organised, enthusiastic, multi-tasker who has excellent communication and relationship-building skills. 


Dashiel Lawrence


Dashiel is a skilled facilitator and engagement professional with experience working on some of Victoria’s most high-profile infrastructure projects - including the Westgate Tunnel, Frankston Level Crossing Removal Project and the development of Infrastructure Victoria’s 30-year strategy.

Dashiel holds a PhD from the University of Melbourne and Bachelor of Arts (Journalism) from Monash University and has a diverse background that encompasses time in media, communications, higher education and research.

A former journalist and qualitative researcher, Dashiel has a keen interest in understanding community attitudes and values.

He is particularly experienced in working with outrage, where his calm and collaborative facilitation style builds trust with clients and the community.



Josephine is a creative facilitator and engagement specialist with expertise in communications, strategic relationship building, program management and facilitation.

She has a passion for sustainability with diverse experience across the water, energy, waste and conservation sectors - particularly at the intersection of the environment, resources and people.

Josephine began her career in community development, developing capacity building programs. She is comfortable working with diverse, inter-generational groups of all sizes. She is particularly interested in hosting respectful and collaborative conversations that tackle some of the wicked problems of our time in high stake and complex stakeholder environments.




We work to a set of principles drawn from the fields of participation practice, deliberative democracy and facilitation.

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Meet the team behind the team - the people that keep MosaicLab's wheels turning.  From graphic design to business management and data to accounts - our wonderful support crew makes our work possible.

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