Meet MosaicLab, ML Giving
Nicole Hunter
LET'S WORK TOGETHER - FOR FREE!

Have a challenging issue to tackle but lack the resources for meaningful engagement? ML Giving -the not-for-profit division of MosaicLab - partners with emerging and under-served communities to create spaces for deeper conversations that drive real change. We believe everyone deserves a voice in shaping their communities, and we’re here to help. Learn how you can apply to work with us.

LET'S WORK TOGETHER - FOR FREE!
Meet MosaicLab
Nicole Hunter
FUNNY, UNUSUAL, MYSTERIOUS: MOMENTS FROM 2024

As 2024 wraps up, our facilitation team is sharing their standout moments. From mysteriously missing catering and questionable gong skills to a surprise bush trek under the stars, 2024 had its fair share of laughs, twists, and unforgettable memories.

FUNNY, UNUSUAL, MYSTERIOUS: MOMENTS FROM 2024
Case studies
Nicole Hunter
CASE STUDY: CITY OF MELBOURNE AFFORDABLE ...

The City of Melbourne views affordable housing as crucial infrastructure for maintaining a liveable, inclusive, and prosperous city. With a projected shortfall of 23,200 affordable homes by 2036, immediate action is needed to address this long-standing issue. While there is broad community support for affordable housing, acceptance often wanes at the neighbourhood level. To tackle this, a People’s Panel of 39 diverse community members was established to represent local perspectives.

CASE STUDY: CITY OF MELBOURNE AFFORDABLE HOUSING PANEL
Meet MosaicLab
Nicole Hunter
TEAM SPOTLIGHT: POLO, POLLY & GUS

A support facilitator studying psychology, our first team member based in NSW and a brand new participant recruitment coordinator... meet the newest additions to the MosaicLab team: Polo, Polly and Gus! Learn more about this trio of terrific team members and gain some insights into who they REALLY are through their answers to our fast five questions!

TEAM SPOTLIGHT: POLO, POLLY & GUS
Case studies
Nicole Hunter
CASE STUDY: THE TALE OF TWO ENERGY SECTOR ...

How should we plan for the new energy future while providing affordable services that meet changing customer and community needs? Two representative ‘Voice of the Customer’ panels in Queensland answered this question. Randomly selected, everyday customers deliberated and agreed on recommendations that electricity distributors Ergon Energy Network and Energex used to prepare Regulatory Proposals for the Australian Energy Regulator (AER).  Delve into a tale of two deliberative customer panels, and gain ideas and insights you can draw on for your next project.

CASE STUDY: THE TALE OF TWO ENERGY SECTOR CUSTOMER PANELS

DRD 2024

DRD 2024

Deliberative democracy experts and practitioners from across the globe recently descended on Copenhagen for the 6th annual Democracy R&D Conference, ready to explore this years theme ‘Let’s Give Democracy An Overhaul.’  Our directors and co-founders Nicole and Keith were there to soak up new ideas, share learnings from our delivery of more than 40 deliberations in Australia, connect with like-minded people from around the world and deliver a facilitating deliberation masterclass. Couldn’t be there? Never fear. They’ve shared their insights and top takeaways from an event they’re calling a “supernova of deliberative democracy”.

PRINCIPALS WITH PRINCIPLES! MEET OUR LEADERSHIP TEAM

PRINCIPALS WITH PRINCIPLES! MEET OUR LEADERSHIP TEAM

Lyndal and Jane are experienced, senior facilitators that have recently stepped into strategic, leadership roles at MosaicLab. They’re each responsible for overseeing a key area within MosaicLab - Lyndal with a focus on training and Jane on quality and communication. Both of them are committed to advancing our facilitation and engagement practice, continually strengthening the impact our processes have on organisations, decision-makers and communities. While many of you will have met them before, and they are not new to the MosaicLab family, we’re taking this opportunity to put a spotlight on them so you can learn a little more about who they are and what they’re here to offer.

,

WORKING WITH INTERPRETERS

,
WORKING WITH INTERPRETERS

Engagement processes must be accessible if diverse voices are going to be included. One of the many ways we can achieve this is through the use of interpreters (both for online and face-to-face engagement). If you’re working with interpreters it’s essential to collaborate with them and think carefully about how the session will be facilitated. We spoke to Bruce Song, a Mandarin interpreter whose worked with us previously.

YES, THANK YOU

YES, THANK YOU

We accept the very generous invitation of signatories to the Uluru Statement from the Heart to walk together in support of a Voice to Parliament. We believe that amplifying the voices of Traditional Owners in decision-making is critical to achieving a better future. We support the alteration of the constitution to recognise the First Peoples of Australia by establishing an Aboriginal and Torres Strait Islander voice.

COUNCILS, ARE YOU READY FOR DELIBERATION ROUND #2?

COUNCILS, ARE YOU READY FOR DELIBERATION ROUND #2?

There’s a new round of engagement on the way for local government in Victoria. You need to start now if you want to achieve a process that meets the requirements of the Local Government Act 2020, works around key dates and council elections, incorporates a wider engagement process and delivers useful outputs for their council and community. This isn’t easy. So, to help, we’ve created a short, free guide that you can download today. This free ebook includes a roadmap outlining timelines and phasing, biggest lessons learned from 11 local government deliberations in round one, advice from council leaders and decision makers, a guide to scaling your deliberation based on budget and more.

,

IT'S INTERNATIONAL FACILITATION WEEK! HERE'S 4 FACILITATION SKILLS YOU CAN TRY TODAY

,
IT'S INTERNATIONAL FACILITATION WEEK! HERE'S 4 FACILITATION SKILLS YOU CAN TRY TODAY

Facilitation is a practice, and that means facilitators never stop learning, no matter how experienced they are. We’re constantly working to refine our skills, and we’re committed to sharing our knowledge with others. To honour International Facilitation Week, four of our facilitators are sharing techniques anyone can try out. Give them a go next time you’re involved in an interaction or group conversation, even if you don’t normally think of yourself as a facilitator.

,

TIME TO DELIBERATE ON HOUSING AFFORDABILITY IN AUSTRALIA

,
TIME TO DELIBERATE ON HOUSING AFFORDABILITY IN AUSTRALIA

Some problems are 'wicked'. Complex, difficult, politically polarised. Housing affordability is one of those issues. Politicians are stuck in a stalemate, there's no right answer, everyone is impacted and any move the government makes will be subject to intense criticism. MosaicLab is joining the growing chorus of organisations and politicians calling for a national conversation, facilitated through a citizens’ assembly, that would help Australia move forward and tackle an entrenched problem that requires urgent action. 

,

WHEN DELIBERATION GOES WRONG: INFORMATION INPUTS

,
WHEN DELIBERATION GOES WRONG: INFORMATION INPUTS

Deliberation – what can go wrong? The short answer is lots! In our second article in this new series, we tackle ‘information inputs’. We’re talking about information you feed into a deliberative process to support the deliberating group’s discussion. It’s super important to get this right and the quality of what you put in will affect the quality of what you get out. So, we’re helping you avoid potential pitfalls and learn from the mistakes of those who have gone before you. Learn what to do (and what not to) inside …  

TEAM SPOTLIGHT: KATIE AND BRIDGET

TEAM SPOTLIGHT: KATIE AND BRIDGET

Meet Bridget McDonald and Katie Fabel. These two keep the lights on, make our systems hum, explore future project possibilities and build proposals that help you to overcome problems and achieve your goals. Find out what they love about their work, their unique take on engagement as “little F” facilitators and their fun answers to a list of questions that we like to call The Telling Top 10 …

NYERNYILA! DJAARA FOR DEEP LISTENING

NYERNYILA! DJAARA FOR DEEP LISTENING

Nyernyila (nyurn-yil-ah) means deep listening in Djaara language. Created by Racquel Kerr, a Dja Dja Wurrung/ Boonwurrung woman who recently co-facilitated the Environmental Protection Authority Traditional Owner Forum with us, the piece is a visual story. Nyernyila reflects the core principles of MosaicLab: flexibility, flow, and integrated engagement to inform common goals. Learn more about an extraordinary artwork by a very special artist.