Case studies
Nicole Hunter
CASE STUDY: AUSGRID VOICE OF COMMUNITY PANEL

As part of the development of Ausgrid's 2024-2029 regulatory submission, two randomly selected customer panels deliberated over a collective 10 full days. The panels, facilitated by MosaicLab and Gauge Consulting, considered how Ausgrid should look to the future while remaining fair to customers today. Ausgrid's three-year engagement process allowed customers to influence what Ausgrid spends customers money on, giving them a rare insight and influence over the cost of electricity, an issue that directly impacts the lives of everyday people.

CASE STUDY: AUSGRID VOICE OF COMMUNITY PANEL
Meet MosaicLab
Nicole Hunter
JUMP ON BOARD! THE NEXT ENGAGEMENT ERA AWAITS

We’re feeling energised as we zoom through the first month of the new year. That’s because we can see what’s ahead, and we’re excited about the possibilities. Are you ready to set sail with us? We’re celebrating what’s been achieved in partnership with people just like you so far, while setting our sights on facilitating more important conversations in more places and having even more positive impact on more communities. We’re ready to embrace where engagement and deliberation are going, are you?

JUMP ON BOARD! THE NEXT ENGAGEMENT ERA AWAITS
Meet MosaicLab
Nicole Hunter
THAT'S A WRAP 2023! GRATITUDE, HIGHLIGHTS & ...

A message of thanks to you - our clients, participants, partners and friends - and hope for what’s ahead. As we head towards the end of a big year of big conversations, our team shares what they’re grateful for, their biggest highlight of 2023 and what’s really lighting them up when they think forward to the new year ahead.

THAT'S A WRAP 2023! GRATITUDE, HIGHLIGHTS & HOPE FOR WHAT'S AHEAD
Meet MosaicLab
Nicole Hunter
TEAM SPOTLIGHT: BELINDA AND FOX

Meet the newest additions to the MosaicLab team: Belinda Lowing and Fox Gillen. Both Belinda and Fox have long career histories that span across interesting and complex roles that have included facilitation and engagement in many forms. Learn more about these two and gain some insights into who they REALLY are through their answers to our fast five questions!

TEAM SPOTLIGHT: BELINDA AND FOX
Meet MosaicLab
Nicole Hunter
TEAM SPOTLIGHT: JODY AND AARON

Ever wondered what makes our facilitators tick? Meet the newest additions to the MosaicLab team: Jody Kingston and Aaron Bosch. Both Aaron and Jody have fascinating, diverse backgrounds and have come to MosaicLab and facilitation via interesting pathways. Find out what they love about their work, what impact they hope to have and how they answered a list of fun and probing questions that we like to call The Telling Top 10... 

TEAM SPOTLIGHT: JODY AND AARON

collaborate

UNDEF & NDF SET SIGHTS ON DEMOCRACY BEYOND ELECTIONS

UNDEF & NDF SET SIGHTS ON DEMOCRACY BEYOND ELECTIONS

The United Nations Democracy Fund (UNDEF) has appointed the newDemocracy Foundation to undertake a pioneer project centred around doing democracy differently.  It’s an announcement that has us excited.  Today we’re shining a spotlight on this project, which has potential to inspire democratic change and the adaption of deliberative engagement principles across the globe.

newDemocracy’s Executive Director Iain Walker provided us with some insights into what we can expect from what is shaping up to be an innovative and impactful project.

LGA REVIEW: IMPLICATIONS FOR COUNCIL ENGAGEMENT

LGA REVIEW: IMPLICATIONS FOR COUNCIL ENGAGEMENT

A new Local Government Act is on the way in Victoria, with submissions on the the Exposure Draft of the Local Government Bill to close this Friday.    The draft signals some changes to expectations around community engagement - a shift that is set to impact how councils engage in a number of ways.

In this post, we're summarising the key changes proposed in relation to engagement and highlighting what this might mean for councils and how they engage in the future.