Case studies
Nicole Hunter
CASE STUDY: AUSGRID VOICE OF COMMUNITY PANEL

As part of the development of Ausgrid's 2024-2029 regulatory submission, two randomly selected customer panels deliberated over a collective 10 full days. The panels, facilitated by MosaicLab and Gauge Consulting, considered how Ausgrid should look to the future while remaining fair to customers today. Ausgrid's three-year engagement process allowed customers to influence what Ausgrid spends customers money on, giving them a rare insight and influence over the cost of electricity, an issue that directly impacts the lives of everyday people.

CASE STUDY: AUSGRID VOICE OF COMMUNITY PANEL
Meet MosaicLab
Nicole Hunter
JUMP ON BOARD! THE NEXT ENGAGEMENT ERA AWAITS

We’re feeling energised as we zoom through the first month of the new year. That’s because we can see what’s ahead, and we’re excited about the possibilities. Are you ready to set sail with us? We’re celebrating what’s been achieved in partnership with people just like you so far, while setting our sights on facilitating more important conversations in more places and having even more positive impact on more communities. We’re ready to embrace where engagement and deliberation are going, are you?

JUMP ON BOARD! THE NEXT ENGAGEMENT ERA AWAITS
Meet MosaicLab
Nicole Hunter
THAT'S A WRAP 2023! GRATITUDE, HIGHLIGHTS & ...

A message of thanks to you - our clients, participants, partners and friends - and hope for what’s ahead. As we head towards the end of a big year of big conversations, our team shares what they’re grateful for, their biggest highlight of 2023 and what’s really lighting them up when they think forward to the new year ahead.

THAT'S A WRAP 2023! GRATITUDE, HIGHLIGHTS & HOPE FOR WHAT'S AHEAD
Meet MosaicLab
Nicole Hunter
TEAM SPOTLIGHT: BELINDA AND FOX

Meet the newest additions to the MosaicLab team: Belinda Lowing and Fox Gillen. Both Belinda and Fox have long career histories that span across interesting and complex roles that have included facilitation and engagement in many forms. Learn more about these two and gain some insights into who they REALLY are through their answers to our fast five questions!

TEAM SPOTLIGHT: BELINDA AND FOX
Meet MosaicLab
Nicole Hunter
TEAM SPOTLIGHT: JODY AND AARON

Ever wondered what makes our facilitators tick? Meet the newest additions to the MosaicLab team: Jody Kingston and Aaron Bosch. Both Aaron and Jody have fascinating, diverse backgrounds and have come to MosaicLab and facilitation via interesting pathways. Find out what they love about their work, what impact they hope to have and how they answered a list of fun and probing questions that we like to call The Telling Top 10... 

TEAM SPOTLIGHT: JODY AND AARON

international

,

WHAT IF WE COULD ANSWER THESE TOUGH QUESTIONS?

,
WHAT IF WE COULD ANSWER THESE TOUGH QUESTIONS?

We need to find a way forward. We’re seeing increasing trust divides between government and their citizens. You only have to see or hear a few news headlines to know that humans are facing really big problems that decision-makers are getting stuck on. From housing affordability and gender equality through to water security, climate change and the energy transition, there are tough issues before us that we simply have to solve. What if there was a way to tackle these ‘wicked problems’, answer the big questions and collectively agree on a way forward that was in the best interest of the many not the few? Here’s an insight into what that might look like - some inspiration, possibility and hope amongst the despair.

2021 IN REVIEW & A THANK YOU

2021 IN REVIEW & A THANK YOU

As we reach the end of a huge year of expansion and exploration, we’re feeling grateful. We have some (pretty mind-blowing!) numbers to share, and some reflections on what impacted us and stood out this year. We do work that matters. In 2021 we helped thousands of people have influence over the issues that impact them. Thank you to our participants, clients and partners for making it possible.

,

TOOLS AND METHODS IN POLICY-MAKING - OUR MD TALKS AT UN ESCAP

,
TOOLS AND METHODS IN POLICY-MAKING - OUR MD TALKS AT UN ESCAP

The United Nations (UN) Economic and Social Commission for Asia and the Pacific (ESCAP) recently ran a leadership learning session on environmental governance to provide policymakers with a better understanding of policy-making approaches to deal with the challenges of sustainable development. Our Managing Director, Nicole Hunter, spoke at the session.

DELIBERATION INNOVATION: EVENT WRAP-UP

DELIBERATION INNOVATION: EVENT WRAP-UP

We love connecting with people across the industry, sharing knowledge and supporting learning.  So, when we heard that Dr. Brett Hennig (the Sortition Foundation) would be in Melbourne, we jumped at the chance to build an event around his visit.  The result was a free Deliberation Innovation & Public Sector Engagement event, which incorporated both an afternoon of deliberation training for government and an evening of engaging conversation.

FREE EVENT! DELIBERATION INNOVATION & PUBLIC SECTOR ENGAGEMENT

FREE EVENT! DELIBERATION INNOVATION & PUBLIC SECTOR ENGAGEMENT

Join us in for a day of FREE training, learning, networking and sharing in Melbourne on 12 December.

We’re hosting a jam-packed two-part event: Deliberation 101 Training for Government , followed by an Engaging Evening of conversation with with Dr. Brett Hennig (the Sortition Foundation UK) and Louisa Curry (Local Government Victoria).

The event will explore an engagement dilemma facing the public sector - how to engage effectively against a backdrop of new expectations and requirements, including legislative reform. It’s an opportunity to learn from international and Australian experiences, and consider how your organisation could engage better in a changing world.

Registrations are now open and places are very limited, so be sure to secure your spot ASAP.

UNDEF & NDF SET SIGHTS ON DEMOCRACY BEYOND ELECTIONS

UNDEF & NDF SET SIGHTS ON DEMOCRACY BEYOND ELECTIONS

The United Nations Democracy Fund (UNDEF) has appointed the newDemocracy Foundation to undertake a pioneer project centred around doing democracy differently.  It’s an announcement that has us excited.  Today we’re shining a spotlight on this project, which has potential to inspire democratic change and the adaption of deliberative engagement principles across the globe.

newDemocracy’s Executive Director Iain Walker provided us with some insights into what we can expect from what is shaping up to be an innovative and impactful project.