As part of the development of Ausgrid's 2024-2029 regulatory submission, two randomly selected customer panels deliberated over a collective 10 full days. The panels, facilitated by MosaicLab and Gauge Consulting, considered how Ausgrid should look to the future while remaining fair to customers today. Ausgrid's three-year engagement process allowed customers to influence what Ausgrid spends customers money on, giving them a rare insight and influence over the cost of electricity, an issue that directly impacts the lives of everyday people.
We’re feeling energised as we zoom through the first month of the new year. That’s because we can see what’s ahead, and we’re excited about the possibilities. Are you ready to set sail with us? We’re celebrating what’s been achieved in partnership with people just like you so far, while setting our sights on facilitating more important conversations in more places and having even more positive impact on more communities. We’re ready to embrace where engagement and deliberation are going, are you?
A message of thanks to you - our clients, participants, partners and friends - and hope for what’s ahead. As we head towards the end of a big year of big conversations, our team shares what they’re grateful for, their biggest highlight of 2023 and what’s really lighting them up when they think forward to the new year ahead.
Meet the newest additions to the MosaicLab team: Belinda Lowing and Fox Gillen. Both Belinda and Fox have long career histories that span across interesting and complex roles that have included facilitation and engagement in many forms. Learn more about these two and gain some insights into who they REALLY are through their answers to our fast five questions!
Ever wondered what makes our facilitators tick? Meet the newest additions to the MosaicLab team: Jody Kingston and Aaron Bosch. Both Aaron and Jody have fascinating, diverse backgrounds and have come to MosaicLab and facilitation via interesting pathways. Find out what they love about their work, what impact they hope to have and how they answered a list of fun and probing questions that we like to call The Telling Top 10...
As we reach the end of a huge year of expansion and exploration, we’re feeling grateful. We have some (pretty mind-blowing!) numbers to share, and some reflections on what impacted us and stood out this year. We do work that matters. In 2021 we helped thousands of people have influence over the issues that impact them. Thank you to our participants, clients and partners for making it possible.
When 10 councils give real influence to their communities, we see real change, real impact and trusted decisions that increase faith in democratic processes.
This case study explores 11 deliberative engagement journeys and the profound impact they have had on councils, communities decision makers and participants.
This one has been a long time in the making. Finally, we can announce that our latest 'Deliberation Ready' video is here. This edition is particularly exciting because, for the first time, we've interviewed participants from across multiple deliberative processes.
Together, these 10 citizens share their unique perspectives and provide candid, first hand reflections on their journey - the challenges, the surprises, the highlights and more.
Often, the purpose of an engagement process (or one phase of an engagement process) is to cast the net wide, capturing as many views and voices as possible. Often, this is a good approach, particularly at the beginning of a longer engagement process. What you generally don’t want to aim for, however, is the highest possible volume of feedback and data, with no regard for how useful or informed that input is.
Today we’re highlighting why you might get an overload of responses – many of which aren’t relevant to the issue at hand, why this is a problem, and how you can avoid it for your next process.
A Research and Development Note detailing the process and outcomes of a recent study we worked on with Lyn Carson of Active Democracy and the newDemocracy Foundation has been published.
The study considers the question - How can we enhance the ability of randomly-selected citizens in mini-publics (such as citizens’’ juries) to understand and evaluate expert evidence?
Group decision making processes (particularly deliberative processes such as citizens' juries, community panels and people's panels) can be both exciting and overwhelming for participants.
We all want every group we work with to get the most out of every moment they spend together, so, we created a handy, free video outlining some suggested 'do's and dont's' for participants that will help the whole group to get the most out of their journey.
